Shipping & delivery

Effective 25 October 2026 Legal owner: Needeverything (Pty) Ltd. Business address: 6 Bosbok Nook, Gauteng, South Africa. South African delivery We currently deliver to supported South African addresses. Enter an accurate street address, postcode and contact number. One creator's merchandise is checked out per basket, with one delivery address per order; multiple parcels may be needed. Supported delivery areas and charges are calculated from the configured region and quantity rates and shown before payment. Shipping is charged separately from merchandise and is not creator profit. Creator samples also require shipping payment. Production and delivery estimates Garments are printed after order confirmation. Production estimates shown on the product or checkout page are separate from courier transit time. Estimates are not guaranteed dates unless we expressly agree otherwise. Public holidays, stock issues, remote destinations and courier disruptions may affect timing. We will communicate material delays and honour applicable cancellation and refund rights. We do not accept live orders until production and delivery settings are configured. Tracking and delivery issues A confirmation email and secure order-status link provide order progress. After dispatch we record the courier and tracking information. Contact support if your parcel is late, missing, damaged or marked delivered incorrectly; provide your order reference. Delivery records do not prevent you from disputing an incorrect delivery. We investigate with the courier and arrange the remedy required by law. Loss and damage are handled in accordance with applicable consumer law; we do not transfer our statutory delivery responsibilities to the customer. Address changes and failed delivery Request address changes immediately. We cannot guarantee changes after dispatch. If an incorrect address or missed delivery requires a further delivery, any proposed additional charge will be explained and agreed before it is incurred, subject to your legal rights. Do not send returns to a parcel's dispatch address without contacting support first. Automatic kiosk-to-door economy shipping Shipping is priced automatically before payment for normal purchases and creator samples, up to 100 shirts per order. It uses estimated packed shirt dimensions and weight to select the least expensive suitable parcel combination. Larger orders can be split into separate checkouts. Charges include the configured packaging and handling allowance. Checkout displays the current total; larger baskets automatically use additional suitable parcels. Different designs, colours and sizes share the same packing calculation. An order may travel in multiple parcels to the same delivery address. Printing: 3 business days after payment confirmation. Shipping: 1–3 business days after dispatch. Estimated total: 4–6 business days, excluding weekends and public holidays. These are NeedEverything fixed customer shipping prices, not a live Courier Guy quotation or a guarantee of the courier’s underlying cost. NeedEverything handles differences from the carrier charge; customers see their delivery charge before paying.